Ontario Warranty Information

In Ontario, Sorbara Group is protected through Tarion.


Warranty Coverage


1st Year Warranty Coverage

Sorbara Group warrants your home against defects in workmanship and material for a period of one year starting on your Closing Day/Occupancy Date. You will have two formal opportunities to request Warranty Service in your first year of occupancy:

  • During the first 30 days of occupancy
  • During the last 30 days of the first year of occupancy

To request Warranty Service at these times, you can submit warranty request forms online at myhome.tarion.com.


2nd Year Warranty Coverage

The following items are warranted against defects in workmanship and material for a period of two years starting on your closing Day:

  • Plumbing system
  • Heating system
  • Electrical delivery and distribution systems
  • Water penetration of “leaks” from the exterior
  • Major structural defects
  • Exterior cladding

If you experience a problem with any of the above noted items during your first two years of occupancy, please report it to us immediately, as these generally constitute as “emergency” repair.


3 to 7 Years Warranty Service

Your home is protected against Major Structural Defects (MSDs) for a period of seven years from your Closing Day/Occupancy Date. A Major Structural Defect is defined by the Ontario New Home Warranties Plan Act as:

“Any defect in materials or work that results in the failure of a load-bearing part of the home structure, or any defect in materials or work that significantly and adversely affects the use of the building as a home.”