CUSTOMER CARE
We're here to help
Have questions about your new home you've purchased?
We're here to help.
Contact your Sorbara Customer Care Concierge at:
Warranty Service
If you have moved into your new home and are not sure who to contact for warranty service, please reach out to our team at:
warrantyservice@sorbara.comWho will be more than happy to introduce you to your community specific Warranty Service Coordinator. If your issue is an emergency and it is outside regular business hours, please contact us at our emergency number:
416-570-2096Please note, the following concerns are considered an emergency:
- Complete loss of electricity
- Complete loss of heat (winter months)
- Major plumbing leaks or major water penetration
Homeowner Warranty Manual and Maintenance Guide
The Sorbara Homeowner Warranty Manual and Maintenance Guide is your essential resource for understanding and caring for your home. Inside, you will find important information about key aspects of the home, including warranty details and practical maintenance tips. By staying informed and proactive, you can help ensure your home remains in excellent condition.
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