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Tarion Warranty Information

Sorbara homeowners are protected through Tarion warranty from the date of possession through to the 7th anniversary of the possession date.
Please note that as of May 1, 2024, Tarion has made changes to their Customer Service Standard (CSS), including the addition of a six-month form. For a complete list of changes to Tarion’s CSS, please visit www.tarion.com/CSS-Updates.

Warranty Coverage

First-Year Warranty

(30-Day and Year-End Tarion Forms)

Sorbara Group warrants your home against defects in workmanship and material for a period of one year starting on your Closing/Occupancy Date. You will have two formal opportunities to request Warranty Service in your first year of occupancy:

  • During the first 30 days of occupancy by completing a 30-Day Tarion form.
  • During the last 30 days of the first year of occupancy by completing a Year-End Tarion form.

To request Warranty Service at these times, you can submit warranty request forms online at:


Your Warranty Service Coordinator is only an email away to assist with any questions you may have throughout the warranty process and in between Tarion forms and can be reached at:


Second-Year Warranty

(Second-Year Tarion Forms)

The following items are warranted against defects in workmanship and material for a period of two years starting on your closing day:

  • Plumbing systems
  • Heating systems
  • Electrical delivery and distribution systems
  • Water penetration from the exterior
  • Major structural defects
  • Exterior cladding

If you experience a problem with any of the above noted items during your first two years of occupancy, please report it to us immediately, as these generally constitute as an “emergency” repair.

Seven-Year Warranty

(Major Structural Defects Tarion Form)

Your home is protected against Major Structural Defects (MSDs) for a period of seven years from your Closing Day/Occupancy Date. An MSD is defined by the Ontario New Home Warranties Plan Act as:

“Any defect in materials or work that results in the failure of a load-bearing part of the home structure, or any defect in materials or work that significantly and adversely affects the use of the building as a home.” 

An MSD Tarion form can be submitted to Tarion from your second year of possession to no later than seven years.